Postpaid & Prepaid E-Service (Mobile)

Period: 2010 - 2013

The system adds value to the newly-launched iPhone for dtac customers by implementing selected E-Service functions on the phones. The services include Registration, Login, Account Information, Usage & Remaining, Package Subscriber, Internet Bar/Unbar and Balance Refill.

dtac Reward

Period: 2011 - Present

The dtac Reward (Coupon Web Tool) will be implemented for campaign management and operation teams to effectively manage coupon campaign and platform to deliver greater service to dtac customers. Enhancement Phase I – To enhance existing dtac reward to support more partners and USSD command. Enhancement Phase II -To enhance existing dtac reward to support 100 million eligible […]

Common WebService Application

Period: 2009 - 2011

Common WebService Application that is EAI system to support DTAC’s application (MNP, BB Gateway etc.) to retrieve information or execute method on legacy system (CCB, BB Gateway, Database, other WebServices etc.). And improved application integration from DTAC Legacy application which enhance more functionality and reduce time to develop because Common WebService Application is easy to […]

Blackberry Provissioning Service (Chamchuli)

Period: 2009 - 2010

Blackberry Provisioning Service is a system that provides web service call to Blackberry Server. The system receives mobile subscriber file from Client’s CRM System and compute for mobile number required to submit change to Blackberry server in Web service protocol. Some change includes: registration, suspend, deactivate, update, and etc.

Risk Mitigation over Web Application for Corporate SMS

Period: 2009 - 2009

The project is requested from security team to improve security non functional requirement as this application is critical and high revenue. The already well protected Corporate SMS Application is now enhanced with more robust security module to ensure both security and business department that the application end-user could not find any security breach from the […]

Risk Mitigation over Web Application for E-Service

Period: 2009 - 2009

The project is requested from security team to improve security non functional requirement as this application is critical and high revenue. The already well protected E-Service Application for Postpaid & Prepaid subscribers is now enhanced with more robust security module to ensure both security and business department that the application end-user could not find any […]

Sim Profile Synchronization (SPS)

Period: 2008 - 2009

This project intends to develop solution to support data synchronization between order management system and GCO(OTA Platform) via EAI Application. OTA Platform is a system that supports SIM E-Refill with menu. Data in OTA Platform stores Customer Subscribe Number, Card number and Menu version. Synchronizing data between the 2 systems keep data profile in OTA […]

Dept Collection System (iCollection)

Period: 2008 - 2009

iCollection supports the Collection Process in the handling of overdue subscribers and cancellation subscribers via 1678. The scope of the iCollection will focus on the collection activities, which relate to the Tele Collection Agents (TCA) and Collection Outsourcers (CO). Therefore, iCollection fulfills and inserts itself into the collection activities or arrear plans to ensure the […]

Corporate Prepaid System (Cafe’)

Period: 2008 - 2009

The Corporate Prepaid System is implemented to provide top-up service from their Postpaid credit to their employee account. Objective of this service is providing the convenient way for dtac corporate customer and expected to meet customer requirement in term of flexibility and effective top-up service. This application is developed as a web-based application which allows customers […]

Channel Reservation (CHRSVN)

Period: 2008 - 2009

The system allows dtac campaign owner to request to reserve and manage campaign channel quota. The campaign channel include: IVR, SMS, MMS, WAP Push, USSD, and Email.